Phone
Call our support team
Get in Touch
andrew@neocareconnect.com.au
Expected reply: 24h
Contact Us
Operating Hours
Mon - Sun, 7am - 10pm (Sleepover shifts available)
Melbourne, VIC Time
We're here to listen
Whether you're looking for support for yourself or a loved one, our compassionate team is ready to help you navigate your journey with NEO Care Connect.
Making a Referral
Who Can Refer
We accept referrals from individuals, family members, support coordinators, GPs, and other allied health professionals. Anyone involved in a client's care journey is welcome to reach out.
Next Steps
Once received, our team reviews the information and contacts you within 48 hours for an initial consultation to discuss support options and ensure we are the right fit for your needs.
Frequently Asked Questions
How do I start an enquiry for disability support?
You can simply fill out our online enquiry form, or call our team directly during business hours. We will guide you through the process and answer any questions about our specific psychosocial support programs.
Who can make a referral to NEO Support?
We accept referrals from individuals, family members, GPs, and support coordinators. We work collaboratively to ensure every client receives the wellness services they need to thrive.
What hours is your office open for enquiries?
Our friendly staff are available Monday to Friday from 9:00 AM to 5:00 PM. If you contact us after hours, we will respond to your message on the next business day.
Do you offer support for NDIS participants?
Yes, we are experienced in providing NDIS-funded disability and psychosocial wellness support. Our team can help you understand how your plan can be used with our services.
Where is NEO Care Connect located?
We are based in Melbourne, VIC. We provide services across the metropolitan area and can meet with you in our clinic or help arrange support in your home environment.